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Service form
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Name
(Required)
First
Last
Phone number
(Required)
Email address
Quote number
Invoice number
Subject device
(Required)
Innova 9HP MINI
Innova 12HP vertical
Innova 12HP + ELEC
Innova 12HP +2 ELEC
Innova 15HP
AeroComfort
AeroComfort +
AeroComfort + E
AeroVent
Other/multiple...
If you have another or more devices
Serial number
(Required)
Drop files here or
Select files
Accepted file types: jpg, pdf, png, Max. file size: 100 MB, Max. files: 3.
Upload photo of the identification plate showing the serial number. This can be found at Innova under the grille at the top, on the left side.
Installation by
(Required)
GroupConsult (AeroConsult/AquaConsult).
Yourself
Own contractor
Complaint
(Required)
Does not cool
Cools, but not enough
Does not heat
Warms, but not enough
Valve does not close
Leaks water inside
Makes rattling sound
Makes whistling sound
Makes bubbling sound
Cannot connect to cell phone or wifi
Completely defective
Damaged on delivery
Display does not work
Dust to return air
Speed cannot be adjusted
Other...
Tell us more about the complaint
Error code/alarm
Additional information
Photo/short video of the problem
Drop files here or
Select files
Max. file size: 100 MB.
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Air conditioning
Air purification
Heat pump
Shop
realizations
News
About us
Free expertise
Contact us